Privacy Policy

1. Introduction

Bitlex Development Ltd ("Bitlexon") ("we," "us," or "our") is committed to protecting your privacy. This policy describes how we collect, use, and share your personal information when you use our website www.bitlexon.com, our mobile applications, and our services (the "Services"), regardless of your location.

2. Data Controller and Contact Information

Bitlex Development Ltd is the data controller.
34-35 Hatton Garden
Suite 184
London
EC1N 8DX
United Kingdom
Email: legal@bitlexon.com
3. Information We Collect

We collect:

  • Personal Data: Name, email address, phone number, postal address, payment information (credit card details, bank account), company name, job title, IP address, device identifiers, and any information you provide through forms or communications.

  • Usage Data: Information about how you use our Services, including pages visited, features used, time spent on pages, clickstream data, and interactions with our applications.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities, preferences, and device information.  

  • Third-Party Data: Information we receive from partners, service providers, and publicly available sources, such as business directories and social media platforms.

  • Communication Data: Records of our communications with you, including emails, chat logs, and phone calls.

4. Legal Basis for Processing

We process your data based on:

  • Consent: When you explicitly agree to our data processing activities.

  • Contract: To fulfill our contractual obligations to you.

  • Legal Obligation: To comply with applicable laws and regulations.

  • Legitimate Interests: For our business operations, such as improving our Services, marketing, and preventing fraud.

5. How We Use Your Data

We use your data to:

  • Provide and improve our Services.

  • Process transactions and payments.

  • Communicate with you about our Services, updates, and promotions (with your consent).

  • Personalize your experience and tailor content to your interests.

  • Analyze usage patterns and trends to improve our Services.

  • Prevent fraud and ensure the security of our Services.

  • Comply with legal obligations.

6. Data Sharing

We share your data with:

  • Service Providers: Third-party vendors who assist us with payment processing, data storage, analytics, and marketing.

  • Business Partners: Companies we collaborate with to provide our Services.

  • Third-Party Marketers: With your consent, we may share your data with third-party marketers for promotional purposes.

  • Legal Authorities: When required by law or to protect our rights.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets.  

7. International Data Transfers

We may transfer your data outside the UK/EU. We ensure appropriate safeguards, such as:

  • Adequacy decisions from the European Commission.

  • Standard contractual clauses approved by the European Commission.

  • Binding corporate rules.

8. Your Rights

You have the following rights:

  • Access: You can request a copy of your personal data.

  • Rectification: You can correct inaccuracies in your data.

  • Erasure: You can request the deletion of your data.

  • Restriction of Processing: You can limit how we use your data.

  • Data Portability: You can receive your data in a machine-readable format.

  • Object: You can object to our processing of your data.

  • Withdraw Consent: You can withdraw your consent at any time.

  • Lodge a Complaint: You can lodge a complaint with a supervisory authority.

9. Data Security

We implement security measures to protect your data from unauthorized access, use, or disclosure.

10. Data Retention

We retain your data for as long as necessary to fulfill the purposes described in this policy and as required by law.

11. Cookies and Tracking Technologies

We use cookies and similar technologies. You can manage your preferences through our cookie consent tool.

12. Children's Privacy

Our Services are not intended for children under 16.

13. Changes to This Policy

We may update this policy. We will post changes on our website and notify you as required by law.

14. Contact Us

For privacy inquiries, contact us at legal@bitlexon.com.